We take your privacy seriously. This policy explains how Pure Hits Radio collects, stores, and uses your personal information when you visit our website, stream our station, or interact with our services.
1. Who We Are
Pure Hits Radio is an online radio station based in the UK, operating at www.purehitsradio.co.uk. We stream music, share news, and offer interactive features such as song requests and contact forms.
2. What Data We Collect
- Information you submit (e.g. name, email, phone number) via contact or song request forms
- Uploaded files (e.g. music submissions)
- Technical data like your IP address, browser, device, and usage stats (e.g. pages visited)
- Cookies and session data (to personalize your experience and support audio playback)
3. How We Use Your Data
- To respond to your messages or requests
- To allow you to submit and manage song requests
- To improve our website and streaming platform
- To detect and prevent abuse or misuse of our services
4. Cookies & Analytics
We use cookies to provide essential features (like the sticky audio player), improve performance, and analyze site traffic. Most cookies are temporary "session cookies," but some may remain to remember your preferences.
You can control cookie usage in your browser settings or via our cookie consent banner.
5. Third-Party Services
We may share limited data with trusted third-party tools that help us operate Pure Hits Radio, including:
- AzuraCast (streaming & song requests)
- Microsoft 365 (email communications)
- Google Analytics (if enabled)
- Hosting & server providers (e.g. Asura Hosting, Contabo)
6. Your Rights Under GDPR
- Access: You can request a copy of your data
- Correction: You can update or correct your data
- Deletion: You can request deletion of your data
- Objection: You can object to data processing
- Portability: You can request data transfer to another provider
To exercise your rights, please email us at [email protected].
7. Data Security
Our site uses SSL encryption and secure hosting to protect your information. All payment or upload features are protected with secure transfer protocols. However, we cannot guarantee 100% security when data is transmitted online.
8. Contact Forms & Submissions
When you contact us or request a song, we store the details you provide to respond and manage your submission. This information is never shared without your consent and is only retained as long as necessary.
9. Server Logs
Our server logs technical information when you visit (such as IP, browser, referrer). This data helps us monitor security and site performance, and is automatically deleted after a short period.
10. Changes to This Policy
This Privacy Policy may be updated to reflect changes in law or our services. The latest version will always be available on this page.
Last updated: April 2, 2025